- Customer
- Product
- Ticket
- Ticket Transaction
- Service Request
- Service Agent
- Knowledge Base
- Assignment Rules
Each component subsystem is a collection of relevant: Business objects Object Lists Data Selection Lists Business Lists Maintenance components Assemblies
Benefits gained by PowerCare are:
- Reduction in development cost
- Increase in quality and system reliability
- Reduced turnaround times
- Easier to maintain
- Easier to customize and enhance